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WEBRetailbiz covers every aspect of Australia’s retail sector with a focus on the innovations and technologies that are driving the industry forward.
What the Australian retail industry should expect for 2023
WEBWith the COVID-19 pandemic, the past 36 months have been a difficult time for Australia’s retail industry, with businesses having to navigate a plethora of challenges, ranging from rising costs and supply chain disruptions to grave labour shortages.. Further adding to the pressure on retailers are rising customer expectations.
Five major trends affecting the retail industry in 2024
WEBTrend one – The rise of the phygital store. Research shows that improving customer experience remains the number one priority for businesses. The rise of the phygital store is the result of a fusion of physical and digital retail strategies to create a cohesive customer journey. The phygital approach recognises that customers move seamlessly ...
Five trends that every retailer should be adopting in 2024
WEBNov 28, 2023 · Five key trends that retailers should adopt to stay ahead of the curve in 2024: Warehouse optimisation, digitalisation and automation: The integration of digital technology and automation (including robotics, AI and machine learning tools) with space-optimising vertical or cube storage systems, enables retailers to streamline their warehouse ...
The trends that will define the retail industry in 2024
WEBAI adoption will increase. In 2023, artificial intelligence (AI) exploded into mainstream consciousness thanks to the prominence of ChatGPT. In 2024, that momentum will continue. In fact, by 2026, the global AI market in the retail industry is projected to grow by 70%. AI is still in the early stage of its evolution, and many retailers have yet ...
Why Australian retailers need to prepare for the social commerce …
WEBThe direct-to-consumer approach of social commerce demands greater agility and flexibility in customer experience and service. Retailers must respond quickly to customer queries, comments, and problems related to orders, deliveries, and product returns. This must be managed seamlessly to provide a personalised experience to each customer ...
Data: The fuel accelerating retail’s transformation
WEBMay 9, 2023 · The Australian retail sector is undergoing a time of data transformation against a backdrop of economic uncertainty. During turbulent times, a retail business’ ability to harness its customer data could be the game changer that will make or break its success. Deloitte ’s ‘Access Economics’ report points to a likely consumer spending ...
Retail trends for 2024: It all starts with data - retailbiz
WEBDec 20, 2023 · Retail trends for 2024: It all starts with data. by Damien Mitchell December 18, 2023. . The retail world is changing at breakneck speed, thanks to digital capabilities, shifting consumer habits, and the rise of data collaboration and retail media networks. Here is what we can expect from retail in 2024.
Pattern Australia shares five e-commerce predictions for 2024
WEBGlobal ecommerce and marketplace accelerator, Pattern has released its top five predictions on what will shape the Australian e-commerce landscape in 2024. “The Australian retail landscape will take an evolutionary step-forward over the coming year, driven by changing consumer expectations and the …
What retailers should look out for in 2024 - retailbiz
WEBIt has been a challenging few years for retailers, especially as they are more likely than average to face risk, according to FIS’ Global Innovation Report.With 89% of retailers concerned about rising inflation, and 78% worried about supply chain disruption, industry norms have been flipped.